Bruce Murphy is the owner of Bruce’s Floor Cleaning Service here in Canton and I have his permission to share this story with you. One day in the mail, Bruce received a letter from the “Embassy Lottery Company of New York & London.” There was a check in the letter, drawn on the Presidio Bank […]
Even people who are super-organized with their finances often don’t have things set up so that anyone could come in and carry on for them in case of an emergency. Whether that’s the one step you haven’t taken yet or you’re just deciding to get more organized with your finances, this is a particularly auspicious […]
Community bankers often hear that their bank reminds customers of the Bailey Bros. Building & Loan from the classic 1946 movie It’s a Wonderful Life. Which is a great compliment. What was it about the Bailey Bros. Building & Loan that people still remember it so specifically and so fondly seven decades later? A couple […]
I recently met with a couple in their very early 70s who were starting to think about downsizing. Why? Basically, because they were under the impression that it was “what everyone did,” that it was the “right thing to do” and they wanted to be “prudent.” They were considering buying a condo and were wondering […]
I never thought I’d find myself writing those words. But as more news comes out about what Wells Fargo was doing to its customers, that’s the only way to describe them. Wells Fargo was a rogue bank. In order to show ever-increasing marketing share and revenue growth to Wall Street, Wells Fargo put so much […]
A family came into the bank recently to make a withdrawal from the savings account of their beloved mother, who had just died. Specifically, they wanted to get the money she had set aside for her funeral plus the amount she’d left in her will to her granddaughter, who had long planned to use the […]
A question about credit reports that I have never seen addressed before came up the other day. “I always hear we should check our credit reports annually,” a bank customer said. “So I do. But I don’t even know what I’m looking for, or if it’s really important to check them at all. Am I […]
The other day, a customer called me at the bank from his winter home in Arizona. The gentleman was very upset and said he needed our help. He had recently received a phone call telling him he had won a large cash prize. I asked him if he remembered entering the contest he had supposedly […]
Until very recently, conservative savers used to be able to earn 5 percent — or a lot more — safely, conveniently and locally with one-year certificates of deposit (CDs). People willing to go out a little longer could do even better. And it wasn’t just older savers who went with CDs. People who had money […]
Santander Holdings USA is the U.S. subsidiary of the Spanish financial services company Banco Santander SA. The banks are known in this country as Santander, and they have a sub-prime auto loan subsidiary known as Santander Consumer USA Holdings Inc. Why am I going through all the corporate names and locations? Because when I read […]
